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Administrator Guide
Configuration properties for Unica Campaign
The configuration properties of Unica Campaign are located at SettingsConfiguration. For more details on the configuration properties, see the Campaign Administrator Guide.
Report configuration properties
The report configuration properties for Unica are available at Settings > Configuration > Reports.
Reports | Schemas | Campaign | Campaign Offer Contact Status Breakout
The Campaign Offer Contact Status Breakout schema supports reporting on campaign-detailed contacts, which are broken out by contact status type and by offer data. This schema template gives different contact counts for each custom Contact Status Type for campaigns and offers grouped by campaign.

Administrator Guides
- Administrator Guide
  - Unica Campaign administration overview
    The Settings menu provides access to most of the tasks that Unica Campaign administrators typically perform.
  - Security in Unica Campaign
    Security policies control user access to the objects and features in Unica Campaign.
  - Database table administration
    Unica Campaign administrators must perform initial one-time tasks and routine administration tasks that pertain to database tables.
  - Customizing campaigns
    Administrators can customize campaigns by using custom campaign attributes, initiatives, and products.
  - Offer template concepts
    Before administrators perform offer template management tasks, there are several important concepts to understand.
  - About audience level administration
    Unica Campaign is delivered with a single audience level called Customer. You can define any additional audience levels that you need. Audience levels let flowchart designers target specific groups, such as Households, in marketing campaigns.
  - Before you begin working with contact history
    Contact history is stored in the Unica Campaign system database in separate tables by audience level. Therefore, you need to set up audience levels before you begin working with contact history.
  - Response history administration
    Before you begin working with response history, you should read the audience level administration topics and set up required audience levels.
  - Monitoring and controlling flowchart runs
    Choose Campaign > Monitoring and use the All monitored runs page to view the status of all active flowcharts and suspend, resume, or stop flowchart runs.
  - Dimension hierarchy concepts
    A dimension hierarchy is a data construct that groups data into bins based on value ranges. Dimension hierarchies are the basis for a variety of reports.
  - Triggers administration
    Unica Campaign allows you to define inbound and outbound triggers that can be used in all flowcharts in a partition.
  - Unica Campaign log files
    Unica Campaign records information in several different log files.
  - JVM Parameters
  - About codes in Unica Campaign
    Each campaign, cell, offer, and treatment in Unica Campaign has an identifying code that is generated by code generators, and conforms to a specified format.
  - Accessing the Advanced settings
    When a flowchart is open for editing, administrators can choose the Advanced settings option on the Admin menu to make administrative changes that affect only the current flowchart.
  - Unica Campaign integration with other products
    Unica Campaign optionally integrates with a number of other products.
  - Unica Campaign listeners
    The listener is a key component of Unica Campaign. It provides an interface between front-end clients and back-end analytical server processes.
  - Unica Campaign utilities
    Administrators use the Unica Campaign utilities to manage listeners, sessions, and flowcharts, and perform other important administrative tasks.
  - Configuring the ACOOptAdmin tool
    Configure the ACOOptAdmin tool to run Unica Optimize sessions from the command line.
  - Non-ASCII data in Unica Campaign
    Unica Campaign supports the use of localized data and non-United States locales, including multiple user-preferred locales within the same installation of the application.
  - Configuration properties for Unica Campaign
    The configuration properties of Unica Campaign are located at SettingsConfiguration. For more details on the configuration properties, see the Campaign Administrator Guide.
    - Campaign
      To specify the locales and component applications that your installation supports, choose Settings > Configuration, then click the Unica Campaign category.
    - Campaign | collaborate
      The properties in this category pertain to Unica Collaborate configuration.
    - Campaign | navigation
      Some of the properties in this category are used internally and should not be changed.
    - Campaign | caching
      Certain objects, such as offers, are cached in the web application server to improve response times in the Unica Campaign user interface. The Campaign|caching configuration properties specify the length of time that cached data is retained. Smaller values result in more frequent cache updates, which can adversely affect performance by consuming processing resources on both the web server and the database.
    - Campaign | partitions
      This category contains properties to configure Unica Campaign partitions, including the default partition, which is named partition1.
    - Campaign | monitoring
      Properties in the this category specify whether the Operational Monitoring feature is enabled, the URL of the Operational Monitoring server, and caching behavior. Operational Monitoring displays and allows you to control active flowcharts.
    - Campaign | ProductReindex
      The creator of an offer can specify the products that are associated with that offer. When the list of products available for association with offers changes, the offer/product associations must be updated. Properties in the Unica Campaign > ProductReindex category specify the frequency of these updates and the time of day that the first update runs.
    - Campaign | unicaACListener
      If you are configuring a single-node listener cluster, use this category, and only this category, to define configuration settings for your non-clustered listener. For clustered listeners, the properties in this category pertain to all listener nodes in the cluster, except for the following properties, which are ignored: serverHost, serverPort, useSSLForPort2, serverPort2. (Instead, set these properties for each individual node, under Campaign|unicaACListener|node[n].)
    - Campaign | campaignClustering
      Set these properties if you have a clustered listener configuration. Set these properties once per instance of Unica Campaign; you do not need to set them for every partition.
    - Campaign | unicaACOOptAdmin
      These configuration properties define settings for the unicaACOOptAdmin tool.
    - Campaign | server
      The property in this category specifies a URL that is used internally, and does not need to be changed.
    - Campaign | logging
      This category specifies the location of the Unica Campaign log4jConfig properties file.
    - Campaign | proxy
      The Unica Campaign, Acoustic Campaign, and UBX integration is supported with outbound proxy connections.
    - Campaign | flowchart events
      If you are configuring Unica Director with Unica Campaign, use this category and set "enableEvents" to "Yes". If this property is set to NO, Unica Campaign will not publish any flowchart execution details to Unica Director. These properties must be set only once per instance of Unica Campaign; they do not need to be set for every partition of Unica Campaign.
    - Report configuration properties
      The report configuration properties for Unica are available at Settings > Configuration > Reports.
      - Reports | Integrations | Cognos [version]
        The Unica suite integrates with Cognos to generate reports.
      - Reports | Schemas | [product] | [schema name] | SQL Configuration
        The SQL script creates views for the reporting schemas. The Reports | Schemas | [product] | [schema name] | SQL Configuration property provides information about the name of the views.
      - Reports | Schemas | Campaign
        The Reports | Schemas | Campaign property provides information about the data source that identifies the Unica Campaign database.
      - Reports | Schemas | Campaign | Offer Performance
        The Offer Performance Schema yields contact and response history metrics for all offers and for offers by campaign. By default, the schema is configured to generate a "summary" view across all time.
      - Reports | Schemas | Campaign | [schema name] | Columns | [Contact Metric]
        Use the Reports | Schemas | Campaign | [schema name] | Columns | [Contact Metric] property to add contact metrics to the Campaign Performance or Offer Performance reporting schemas.
      - Reports | Schemas | Campaign | [schema name] | Columns | [Response Metric]
        Use the Reports | Schemas | Campaign | [schema name] | Columns | [Response Metric] property to add the response metrics that you want to include in your reports to the Campaign Performance or Offer Performance reporting schemas.
      - Reports | Schemas | Campaign | Campaign Performance
        The Campaign Performance schema yields contact and response history metrics at the campaign, campaign-offer, and campaign-cell level.
      - Reports | Schemas | Campaign | Campaign Offer Response Breakout
        The Campaign Offer Response Breakout schema supports reporting on campaign-detailed responses, which are broken out by response type and by offer data. This schema template gives different response counts for each custom Response Type for campaigns and offers grouped by campaign.
      - Reports | Schemas | Campaign | Campaign Offer Response Breakout | Columns | [Response Type]
        Use the Reports | Schemas | Campaign | Campaign Offer Response Breakout | Columns | [Response Type] property to add any custom response types that you want to include in your reports to the reporting schema.
      - Reports | Schemas | Campaign | Campaign Offer Contact Status Breakout
        The Campaign Offer Contact Status Breakout schema supports reporting on campaign-detailed contacts, which are broken out by contact status type and by offer data. This schema template gives different contact counts for each custom Contact Status Type for campaigns and offers grouped by campaign.
      - Reports | Schemas | Campaign | Campaign Offer Contact Status Breakout | Columns | [Contact Status]
        Use the Reports | Schemas | Campaign | Campaign Offer Contact Status Breakout | Columns | [Contact Status] to add the contact status that you want to include in your reports to the reporting schemas.
      - Reports | Schemas | Campaign | Campaign Custom Attributes | Columns | [Campaign Custom Column]
        Use the Reports | Schemas | Campaign | Campaign Custom Attributes | Columns | [Campaign Custom Column] property to add any custom campaign attributes that you want to include in your reports to the reporting schema.
      - Reports | Schemas | Campaign | Campaign Custom Attributes | Columns | [Offer Custom Column]
        Use the Reports | Schemas | Campaign | Campaign Custom Attributes | Columns | [Offer Custom Column] property to add any custom offer attributes that you want to include in your reports to the reporting schema.
      - Reports | Schemas | Campaign | Campaign Custom Attributes | Columns | [Cell Custom Column]
        Use the Reports | Schemas | Campaign | Campaign Custom Attributes | Columns | [Cell Custom Column] property to add any custom cell attributes that you want to include in your reports to the reporting schema.
      - Reports | Schemas | Interact
        The Unica Interact reporting schemas reference three separate databases: the design time, runtime, and learning databases. Use the Reports | Schemas | Interact property to specify the JNDI names of the data sources for those databases.
      - Reports | Schemas | Interact | Interact Performance
        The Interact Performance schema yields contact and response history metrics at the channel, channel-offer, channel-segment, channel-interaction point, interactive cell, interactive cell-offer, interactive cell-interaction point, interactive offer, interactive offer-cell, and interactive offer-interaction point levels.
      - Reports | Schemas | Deliver
        The Reports | Schemas | Deliver property specifies the name of the data source that identifies the Unica Deliver tracking tables, which are in the Unica Campaign system tables.
  - About special characters
    Some special characters are not supported in any Unica Campaign object names. In addition, some objects have specific naming restrictions.
  - Introduction to character encodings
    This section provides information on character encodings and language-sensitive database considerations, and lists the encodings supported by Unica Campaign.
  - About Unica Campaign Error Codes
    Unica Campaign notifies users of error events when they occur with error messages that consist of a code number and error text.
  - Troubleshooting
- System Tables

Reports | Schemas | Campaign | Campaign Offer Contact Status Breakout

The Campaign Offer Contact Status Breakout schema supports reporting on campaign-detailed contacts, which are broken out by contact status type and by offer data. This schema template gives different contact counts for each custom Contact Status Type for campaigns and offers grouped by campaign.

By default, none of the example Unica Campaign reports use this schema.

Audience Key

Description

Specifies the name of the column that is the Audience Key for the audience level that is supported by this reporting schema.

Default value

CustomerID

Valid Values

A string value no longer than 255 characters.

If the key includes more than one column, use commas between the column names. For example, ColumnX,ColumnY.

Contact History Table

Description: Specifies the name of the Contact History table for the audience level that is supported by this reporting schema.
Default value: UA_ContactHistory

Detailed Contact History Table

Description: Specifies the name of the Detailed Contact History table for the audience level that is supported by this reporting schema.
Default value: UA_DtlContactHist

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