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Troubleshooting and Tuning
Performance depends on many factors, including your database and web server configuration, network connectivity and other configurations.
Troubleshooting Guide
Localization and Internationalization
Refer to this section for assistance in troubleshooting issues with configuring Unica Campaign for use with non-ASCII data or non-United States locales.
Unica Campaign does not convert currency values based on locale setting
Unica Campaign uses the currency symbol based on the user's locale, but it does not perform any currency conversions.

Troubleshooting and Tuning
Performance depends on many factors, including your database and web server configuration, network connectivity and other configurations.
- Tuning Guide
- Troubleshooting Guide
  - Troubleshooting Unica Campaign Performance
    Performance depends on many factors, including your database and web server configuration, network connectivity, and Unica Campaign and Unica Platform configuration.
  - Using log files to troubleshoot
    These topics explain how to use the Unica Campaign log files for troubleshooting.
  - Unica Campaign Configuration
    These topics provide troubleshooting information about Unica Campaign configuration and integration.
  - Localization and Internationalization
    Refer to this section for assistance in troubleshooting issues with configuring Unica Campaign for use with non-ASCII data or non-United States locales.
    - Unica Campaign does not convert currency values based on locale setting
      Unica Campaign uses the currency symbol based on the user's locale, but it does not perform any currency conversions.
    - Incorrect locale on HP-UX
      Problem or error: On HP-UX operating systems, the locale is not set correctly.
  - Troubleshooting database issues
    Refer to this section for assistance in troubleshooting database issues for Unica Campaign system tables and user tables (data sources).
  - Unica Campaign Server and Utilities
    Refer to this section for assistance in troubleshooting issues with the Unica Campaign utilities.
  - User Administration and Security
    Refer to this section for assistance in troubleshooting issues relating to application access and user permissions.
  - Unica Campaign Interface
    Refer to this section for assistance in troubleshooting issues with using the Unica Campaign interface.
  - Processes and Flowcharts
    Refer to this section for assistance in troubleshooting issues with Unica Campaign processes and flowcharts.
  - Cell Management
    Refer to this section for assistance in troubleshooting issues with cell management, including target cell spreadsheets, cell codes, and cell code formats.
  - Contact History and Response Tracking
    Refer to this section for assistance in troubleshooting issues with contact history and response tracking in Unica Campaign.
  - Stored Objects
    Refer to this section for assistance in troubleshooting issues with stored objects, including derived fields, user variables, custom macros, and templates.
  - Customizing campaigns
    Refer to this section for assistance in troubleshooting issues with customizing campaigns.
  - Installation and Upgrades
    Refer to this section for assistance in troubleshooting issues with installing and upgrading Unica Campaign.
  - Data Migration
    Refer to this section for assistance in troubleshooting issues with migrating and re-migrating data to Unica Campaign from pre-7.x versions of Affinium Unica Campaign.

Unica Campaign does not convert currency values based on locale setting

Unica Campaign uses the currency symbol based on the user's locale, but it does not perform any currency conversions.

For example, if an offer cost was stored as $10.00 U.S. and is displayed in euros (French locale), the numeric value is still displayed as "10".

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