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Non-ASCII data in Unica Campaign
Unica Campaign supports the use of localized data and non-United States locales, including multiple user-preferred locales within the same installation of the application.
Configuring Unica Campaign for a non-ASCII language or a non-US locale
Several steps need to be performed in a specific order to correctly configure Unica Campaign.
Set the operating system language and regional settings
This is one of the required steps when configuring Unica Campaign to use a non-ASCII language or a non-US locale.

Administrator Guides
- Administrator Guide
  - Unica Campaign administration overview
    The Settings menu provides access to most of the tasks that Unica Campaign administrators typically perform.
  - Security in Unica Campaign
    Security policies control user access to the objects and features in Unica Campaign.
  - Database table administration
    Unica Campaign administrators must perform initial one-time tasks and routine administration tasks that pertain to database tables.
  - Customizing campaigns
    Administrators can customize campaigns by using custom campaign attributes, initiatives, and products.
  - Offer template concepts
    Before administrators perform offer template management tasks, there are several important concepts to understand.
  - About audience level administration
    Unica Campaign is delivered with a single audience level called Customer. You can define any additional audience levels that you need. Audience levels let flowchart designers target specific groups, such as Households, in marketing campaigns.
  - Before you begin working with contact history
    Contact history is stored in the Unica Campaign system database in separate tables by audience level. Therefore, you need to set up audience levels before you begin working with contact history.
  - Response history administration
    Before you begin working with response history, you should read the audience level administration topics and set up required audience levels.
  - Monitoring and controlling flowchart runs
    Choose Campaign > Monitoring and use the All monitored runs page to view the status of all active flowcharts and suspend, resume, or stop flowchart runs.
  - Dimension hierarchy concepts
    A dimension hierarchy is a data construct that groups data into bins based on value ranges. Dimension hierarchies are the basis for a variety of reports.
  - Triggers administration
    Unica Campaign allows you to define inbound and outbound triggers that can be used in all flowcharts in a partition.
  - Unica Campaign log files
    Unica Campaign records information in several different log files.
  - JVM Parameters
  - About codes in Unica Campaign
    Each campaign, cell, offer, and treatment in Unica Campaign has an identifying code that is generated by code generators, and conforms to a specified format.
  - Accessing the Advanced settings
    When a flowchart is open for editing, administrators can choose the Advanced settings option on the Admin menu to make administrative changes that affect only the current flowchart.
  - Unica Campaign integration with other products
    Unica Campaign optionally integrates with a number of other products.
  - Unica Campaign listeners
    The listener is a key component of Unica Campaign. It provides an interface between front-end clients and back-end analytical server processes.
  - Unica Campaign utilities
    Administrators use the Unica Campaign utilities to manage listeners, sessions, and flowcharts, and perform other important administrative tasks.
  - Configuring the ACOOptAdmin tool
    Configure the ACOOptAdmin tool to run Unica Optimize sessions from the command line.
  - Non-ASCII data in Unica Campaign
    Unica Campaign supports the use of localized data and non-United States locales, including multiple user-preferred locales within the same installation of the application.
    - About using non-ASCII data or non-US locales
      Before you perform any of the configuration procedures, you should understand the basic concepts as they apply to data and locale configuration in your Unica application.
    - Configuring Unica Campaign for a non-ASCII language or a non-US locale
      Several steps need to be performed in a specific order to correctly configure Unica Campaign.
      - Set the operating system language and regional settings
        This is one of the required steps when configuring Unica Campaign to use a non-ASCII language or a non-US locale.
      - Set encoding parameters for the web application server (WebSphere only)
        This is one of the required steps when configuring Unica Campaign to use a non-ASCII language or a non-US locale.
      - Set Unica Campaign language and locale property values
        This is one of the required steps when configuring Unica Campaign to use a non-ASCII language or a non-US locale.
      - Un-map and re-map system tables
        This is one of the required steps when configuring Unica Campaign to use a non-ASCII language or a non-US locale.
      - Test your database and server configurations
        Before you start creating campaigns or other objects, you must ensure that your database and server settings are correctly configured. This is also a required step when configuring Unica Campaign to use a non-ASCII language or a non-US locale.
    - Configuring Unica Campaign for multiple locales
  - Configuration properties for Unica Campaign
    The configuration properties of Unica Campaign are located at SettingsConfiguration. For more details on the configuration properties, see the Campaign Administrator Guide.
  - About special characters
    Some special characters are not supported in any Unica Campaign object names. In addition, some objects have specific naming restrictions.
  - Introduction to character encodings
    This section provides information on character encodings and language-sensitive database considerations, and lists the encodings supported by Unica Campaign.
  - About Unica Campaign Error Codes
    Unica Campaign notifies users of error events when they occur with error messages that consist of a code number and error text.
  - Troubleshooting
- System Tables

Set the operating system language and regional settings

This is one of the required steps when configuring Unica Campaign to use a non-ASCII language or a non-US locale.

About this task

Configure the operating system language and regional settings on the Unica Campaign server and the system where the Unica Campaign web application is deployed. Your database might also require that you set the operating system language and locale on the machine where the database is installed. See the database documentation to determine whether this is required.

About setting the language and locale on UNIX™

UNIX™ systems require that appropriate languages are installed. To determine if the desired language is supported on an AIX®, HP, or Solaris machine, use this command:

# locale -a

The command returns all supported locales on the system. Note that Unica Campaign does not require that you install support for X Fonts and translations.

If the language that you need is not yet installed, use the information from the following sources to configure supported UNIX™ variants to work with a given language:

Setting the language and locale on Windows™

If the regional and language options on a Windows™ system are not yet configured for the language you need, do so now. If you need information about Windows™ language settings, see the resources available at http://www.microsoft.com.

You might need your system installation CD to complete this task.

Note: Be sure to restart the Windows™ system after you change the language settings.

What to do next

The next step is to set encoding parameters for the web application server.

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