Reasons for contact suppression

Engage sometimes does not send a message to an address for various reasons.

If Engage suppresses a message, the reason for doing so is included in the data that is downloaded from Engage. Engage provides the following reasons for contact suppression.

Suppression reason Valid values
Invalid System Email Domain 1
Invalid System Email Local 2
Invalid Organization Email Domain 3
Organization Suppression List 4
Global Suppression 5
Invalid Organization Email Local 6
Frequency Control 7
Database Level Suppression 8
Query Level Suppression 9
Mailing Level Suppression 10