SMS tracking data available as an event

The following table lists the SMS tracking data that can be downloaded from UBX Toolkit to Unica Campaign.

Engage supports specific SMS events that provide tracking data. Engage makes this data available as UBX events. You use UBX Toolkit to download the event data to Unica Campaign and load it into response tracking tables for Unica Campaign consumption. The Event name might differ between programs. The Event code must appear in the tracking data exactly as shown.

Table 1. SMS tracking events through UBX
Event name Event code Unica Campaign system table
SMS - Sent from a SMS Program sentSMS UA_SentSMS
SMS - Interacted with an SMS program interactedSMS UA_InteractedSMS