Enabling SMS mobile messaging

Several one-time setup tasks must be completed to enable Acoustic Campaign to send SMS messages.

About this task

This task outlines the main steps that are required to enable SMS mobile messaging. It does not provide complete instructions. .


  1. The Acoustic Campaign Provisioning team enables SMS for your Acoustic Campaign organization.
  2. The Acoustic Campaign Org Admin logs into Acoustic Campaign and creates and enables an Acoustic Campaign database for SMS. The database must be a flexible database.
    Note: If you are using Email, SMS, and Push channels in the integration, use a separate database for each channel.
  3. The Acoustic Campaign Org Admin configures SMS integration between Acoustic Campaign and the SMS Unica Campaign Manager.