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Administrator Guide
Database table administration
Unica Campaign administrators must perform initial one-time tasks and routine administration tasks that pertain to database tables.
System table administration
Unica Campaign administrators may perform the following tasks pertaining to system tables.
Mapping Customer audience level system tables
Unica Campaign is delivered with an audience level called Customer. If you plan to use this audience level, you must map the Customer audience level tables after Unica Campaign is installed.

Administrator Guides
- Administrator Guide
  - Unica Campaign administration overview
    The Settings menu provides access to most of the tasks that Unica Campaign administrators typically perform.
  - Security in Unica Campaign
    Security policies control user access to the objects and features in Unica Campaign.
  - Database table administration
    Unica Campaign administrators must perform initial one-time tasks and routine administration tasks that pertain to database tables.
    - Table administration concepts
      The following concepts pertain to system tables, user tables, flat files, and table mapping.
    - Initial table administration tasks
      Administrators must perform several initial table-related tasks after Unica Campaign is installed.
    - User table administration
      Unica Campaign administrators typically perform the following tasks pertaining to user tables.
    - System table administration
      Unica Campaign administrators may perform the following tasks pertaining to system tables.
      - Mapping or remapping system tables
        Most system tables are mapped automatically during initial installation and configuration if you used the system table data source UA_SYSTEM_TABLES. Use caution when mapping Unica Campaign system tables because they contain application data.
      - Unmapping system tables
        Unmapping a system table can cause features and existing campaigns to stop working. If you must unmap a system table, unmap it only when no users are using Unica Campaign.
      - Mapping Customer audience level system tables
        Unica Campaign is delivered with an audience level called Customer. If you plan to use this audience level, you must map the Customer audience level tables after Unica Campaign is installed.
      - About mapping segment membership tables
        The segment membership table is one of the audience level system tables that Unica Campaign creates when you define a new audience. If you use strategic segments in Unica Campaign flowcharts or Optimize sessions within Unica Optimize, you must map the segment membership table to a database table that defines segment members.
      - About mapping STO tables
        For Send time optimization feature, Deliver will populate best send time of each user being targeted via Deliver in a table called as UACE_STO_METRICS and Campaign will use this time to populate OLT.
      - To unmap the segment membership table
        The segment membership table is one of the audience level system tables that Campaign creates when you define a new audience. When you unmap the segment membership table you must also clear existing cache files and restart the Unica Campaign and Unica Optimize listeners.
      - Viewing system table contents
        For convenience, you can view the contents of most system tables from the Unica Campaign table manager.
    - Data dictionary administrative tasks
      A data dictionary defines the format of data in a fixed-width ASCII flat file. You use data dictionaries in Snapshot processes to ensure that any fixed-width output files that you create adhere to a specific structure.
    - Table catalog administrative tasks
      A table catalog is a collection of mapped user tables. Administrators can create and load table catalogs and perform other operations to make table catalogs available to Unica Campaign users.
    - Setting up Unica Campaign to use Database load utilities
      You can improve performance by using a database load utility for all datasources.
    - Archiving campaigns and flowcharts
      The Unica Campaign application does not provide an automated way to archive retired marketing campaigns or flowcharts. However, you can back up the required files, then use the Unica Campaign user interface to delete unneeded campaigns and flowcharts.
  - Customizing campaigns
    Administrators can customize campaigns by using custom campaign attributes, initiatives, and products.
  - Offer template concepts
    Before administrators perform offer template management tasks, there are several important concepts to understand.
  - About audience level administration
    Unica Campaign is delivered with a single audience level called Customer. You can define any additional audience levels that you need. Audience levels let flowchart designers target specific groups, such as Households, in marketing campaigns.
  - Before you begin working with contact history
    Contact history is stored in the Unica Campaign system database in separate tables by audience level. Therefore, you need to set up audience levels before you begin working with contact history.
  - Response history administration
    Before you begin working with response history, you should read the audience level administration topics and set up required audience levels.
  - Monitoring and controlling flowchart runs
    Choose Campaign > Monitoring and use the All monitored runs page to view the status of all active flowcharts and suspend, resume, or stop flowchart runs.
  - Dimension hierarchy concepts
    A dimension hierarchy is a data construct that groups data into bins based on value ranges. Dimension hierarchies are the basis for a variety of reports.
  - Triggers administration
    Unica Campaign allows you to define inbound and outbound triggers that can be used in all flowcharts in a partition.
  - Unica Campaign log files
    Unica Campaign records information in several different log files.
  - JVM Parameters
  - About codes in Unica Campaign
    Each campaign, cell, offer, and treatment in Unica Campaign has an identifying code that is generated by code generators, and conforms to a specified format.
  - Accessing the Advanced settings
    When a flowchart is open for editing, administrators can choose the Advanced settings option on the Admin menu to make administrative changes that affect only the current flowchart.
  - Unica Campaign integration with other products
    Unica Campaign optionally integrates with a number of other products.
  - Unica Campaign listeners
    The listener is a key component of Unica Campaign. It provides an interface between front-end clients and back-end analytical server processes.
  - Unica Campaign utilities
    Administrators use the Unica Campaign utilities to manage listeners, sessions, and flowcharts, and perform other important administrative tasks.
  - Configuring the ACOOptAdmin tool
    Configure the ACOOptAdmin tool to run Unica Optimize sessions from the command line.
  - Non-ASCII data in Unica Campaign
    Unica Campaign supports the use of localized data and non-United States locales, including multiple user-preferred locales within the same installation of the application.
  - Configuration properties for Unica Campaign
    The configuration properties of Unica Campaign are located at SettingsConfiguration. For more details on the configuration properties, see the Campaign Administrator Guide.
  - About special characters
    Some special characters are not supported in any Unica Campaign object names. In addition, some objects have specific naming restrictions.
  - Introduction to character encodings
    This section provides information on character encodings and language-sensitive database considerations, and lists the encodings supported by Unica Campaign.
  - About Unica Campaign Error Codes
    Unica Campaign notifies users of error events when they occur with error messages that consist of a code number and error text.
  - Troubleshooting
- System Tables

Mapping Customer audience level system tables

Unica Campaign is delivered with an audience level called Customer. If you plan to use this audience level, you must map the Customer audience level tables after Unica Campaign is installed.

About this task

The system database tables that support the Customer audience level are created when you run the provided system table creation script, as described in the installation documentation. After installation, you must map the tables as follows.

Note: If your key for selection is different, you can modify the supplied contact history and response history tables or create your own for your specific needs.

Procedure

Select Settings > Campaign settings.
Click Manage table mappings.
In the Table mappings dialog, click the heading Unica Campaign System Table to sort the list alphabetically.

Double-click an item in the list of system tables to map it to the appropriate Database table name, as indicated below.

Unica Campaign system table	Database Table Name
Customer Contact History Table	`UA_ContactHistory`
Customer Detailed Contact History Table	`UA_DtlContactHist`
Customer Response History Table	`UA_ResponseHistory`
Customer Segment Membership Table Note: If you are not using strategic segments, do not map this table. For more information, see About mapping segment membership tables.	`UA_SegMembership`
Send Time Optimization	`UA_STO_METRICS`

Close the Table mappings dialog.

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