Jump to main content
Unica Centralized Offer Management
System requirements and compatibility
Unica Centralized Offer Management operates as part of the HCL Marketing Software suite of products. Unica Centralized Offer Management requires Unica Platform 12.1 and Unica Plan 12.1.
About the product
Fixed Defects
The following table lists the fixed defects in Unica Centralized Offer Management 12.1
Known issues
Known limitations
Before you contact HCL technical support
If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.
System Requirements
Installation overview
The installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products. The Installation Guide provides detailed information about installing, configuring, and deploying the products.
Planning Unica Centralized Offer Management installation
When you plan your Unica Centralized Offer Management installation, ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
Configuring the web application server for your JDBC driver
The web application server where you plan to deploy Unica Centralized Offer Management must contain the correct JAR file to support JDBC connections. This enables your web application to connect to the system tables. The location of the JAR file must be included in the class path of the web application server.
Installing Unica Centralized Offer Management
You must run the Unica installer to start the installation of Centralized Offer Management. The Unica installer starts the product installer during the installation process. Make sure that the Unica installer and the product installer are saved at the same location.
Deploying Unica Centralized Offer Management
There are general guidelines for deploying Unica Centralized Offer Management on WebSphere® and WebLogic.
Configuration of Unica Centralized Offer Management after deployment
Multiple partitions in Unica Centralized Offer Management
In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users.
Integration with Unica Insights Reports
Unica Centralized Offer Management supports integration with Unica Insights Reports. It does not support integration with IBM Cognos reports.
Disable or Uninstall Unica Centralized Offer Management
You can choose to disable Unica Centralized Offer Management or uninstall it.
Offer administration concepts
Offer administration concepts include:
Offer configurations
After installation of Unica Centralized Offer Management, you must configure its properties, and create and assign roles to the users.
Offer settings
Use Offer settings to create custom attributes and custom templates.
Offer management
Offers are specific marketing communications that you send to groups of people, using one or more channels. Each offer is based on an offer template defined by an Administrator. You can also create offers without templates usingUnica Centralized Offer Management. To create an offer without templates, conatct your administrator for enabling privileges at the partition level.
Offers and offer lists
Offers represent the marketing messages that you want to communicate to customers or prospects.
Folders contain the offers or offer lists that you create.