Uninstalling Unica Audience Central

To uninstall Unica Audience Central, run the uninstaller. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.

About this task

When you install Unica products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your product. On Microsoft Windows, an entry is also added to the Add or Remove Programs list in the Control Panel.

If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall a product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.

Note: On UNIX, the same user account that installed Audience Central must run the uninstaller.

Procedure

  1. If you have deployed the Audience Central web application, undeploy the web application from your web application server.
  2. Shut down web application server.
  3. Stop the processes that are related to Audience Central.
  4. Complete one of the following steps to uninstall Audience Central:
    • Click the Unica Audience Central uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Unica Audience Central.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Audience Central by using the console mode:

      Uninstall_Product -i console

    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Audience Central by using the silent mode:

      Uninstall_Product -i silent

      When you uninstall Audience Central, using the silent mode, the uninstallation process does not present any dialogs for user interaction.

    Note: If you do not specify an option for uninstalling Audience Central, the uninstaller runs in the mode in which Audience Central is installed.

What to do next

After uninstallation, to continue using Unica Campaign's audience management feature, you must disable Unica Audience Central. For more information, see Enabling or Disabling Unica Audience Central.