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IBM mail support for Microsoft Outlook (Using)
Use IBM® mail support for Microsoft™ Outlook to access your IBM Notes® mail with your Microsoft Outlook client.
Setting up IBM® mail support for Microsoft Outlook
Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
Installing and setting up
Quick installation and setup provides a link to the latest IBM® mail support for Microsoft™ Outlook (IMSMO) installation file. It also creates a Microsoft Outlook profile for IMSMO automatically. If you don't use quick install and setup, you can download, install, and create a profile manually, instead.
Installing and setting up manually
If you don't use quick installation and setup, you can download, install, and create a profile for IBM mail support for Microsoft manually.
Downloading the IBM® mail client
An administrator must download the IBM® mail support for Microsoft™ Outlook client software from the IBM Software Download Center.

IBM mail support for Microsoft Outlook (Using)
Use IBM® mail support for Microsoft™ Outlook to access your IBM Notes® mail with your Microsoft Outlook client.
- Accessibility features for IBM® mail support for Microsoft™ Outlook
  Accessibility features assist users who have a disability, such as restricted mobility or limited vision, to use information technology content successfully.
- Downloading the software
  To obtain the latest software, download the IMSMO - IBM mail support for Microsoft Outlook eAssembly from the Passport Advantage site.
- Client requirements
  Make sure that your computer complies with the system requirements to use IBM® Mail support for Microsoft™ Outlook. In addition, make sure that you set required settings in Microsoft Outlook and IBM Notes®.
- Supported languages
  The IBM® mail support for Microsoft™ Outlook client supports the following languages:
- Fix list
  For information about the latest fixes, see the technote Fix List for HCL Traveler for Microsoft Outlook (HTMO) (formerly called IBM mail support for Microsoft Outlook (IMSMO).
- Setting up IBM® mail support for Microsoft Outlook
  Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
  - Archiving existing mail in advance (current Outlook users)
    If you currently use Microsoft Outlook, before you set up IBM mail support for Microsoft Outlook (IMSMO), you might want to create a local archive of your existing mail. Once you begin using IMSMO, by default, only mail that is 30 days old or less is synced locally to the client. Archiving older mail ahead of time allows you to continue to access it locally after you set up IMSMO.
  - Installing and setting up
    Quick installation and setup provides a link to the latest IBM® mail support for Microsoft™ Outlook (IMSMO) installation file. It also creates a Microsoft Outlook profile for IMSMO automatically. If you don't use quick install and setup, you can download, install, and create a profile manually, instead.
    - Installing and configuring automatically
      Your administrator might install and set up IBM® mail support for Microsoft™ Outlook (IBM mail add-in) on your computer for you. But if not, follow these quick steps to install and set it up automatically.
    - Installing and setting up manually
      If you don't use quick installation and setup, you can download, install, and create a profile for IBM mail support for Microsoft manually.
      - Downloading the IBM® mail client
        An administrator must download the IBM® mail support for Microsoft™ Outlook client software from the IBM Software Download Center.
      - Installing IBM® mail support for Microsoft™ Outlook
        IBM® mail support for Microsoft™ Outlook (IBM mail client) provides the code you need to access your IBM Notes® mail with Microsoft Outlook.
      - Adding a new Microsoft™ Outlook profile
        Create a new profile in Microsoft™ Outlook that syncs with your IBM® Notes® mail.
    - Installing silently
      You can install IBM® mail support for Microsoft™ Outlook silently in the background.
  - Connecting to your organization LDAP directory
    To be able to look up names in an LDAP directory, set up Microsoft™ Outlook to connect to the directory.
- Setting up IBM® mail support for Microsoft Outlook
  Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
- Using IBM mail support for Microsoft Outlook
  IBM® mail support for Microsoft™ Outlook (IMSMO) provides you with Mail, Calendar, and Contacts features so that you can work with your IBM Notes® mail directly in your Microsoft Outlook interface.
- Troubleshooting, known limitations, and restrictions
  This section provides helpful troubleshooting tips, known limitations, and restrictions.

Downloading the IBM® mail client

An administrator must download the IBM® mail support for Microsoft™ Outlook client software from the IBM® Software Download Center.

Before you begin

An administrator with the Administrator role in the IBM Connections Cloud account completes the following steps to download the software.

Procedure

Log in to the IBM® Connections Cloud site from a browser.
Click Account Settings > Downloads and Setup.
In the Software Download for IBM Notes Client and Other Entitled On-Premises Software section, click View available software to open the Software Downloads page.
In the Find by search text box in the Software Downloads page, search for IBM Mail Add-in and select the package in the search results.
Click the License Agreement link.
Select I agree and then Download now.

What to do next

Complete the procedure Installing IBM mail support for Microsoft Outlook.

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