Log files for Clara components are located inside the respective containers.
In case of issues, contact Clara Support Team and provide a .zip file containing all Clara log files.
To extract Clara log files and create a .zip file, run the following procedure:
For each container, extract the log file with the following commands:
For reverse proxy container:
$(docker logs clara-nginx -t) > clara-nginx.log
For identity management container:
$(docker logs clara-keycloak -t) > clara-keycloak.log
For credential manager container:
$(docker logs clara-credmanager -t) > clara-credmanager.log
For AutoBot engine container:
$(docker logs clara-autobot -t) > clara-autobot.log
For Kibana container:
$(docker logs clara-dashboard -t) > clara-dashboard.log
For extension engine container (extension engine provides NLP functionality to Autobot):
$(docker logs clara-extension -t) > clara-extension.log
For Elasticsearch container:
$(docker logs clara-datastore -t) > clara-datastore.log
For Apache Solr container:
$(docker logs clara-search-engine -t) > clara-search-engine.log
For Clara search engine container (Clara search engine is used to configure Solr cores at installation time):
$(docker logs clara-search-config -t) > clara-search-config.log
For microservice container (microservice handles semantic search queries):
$(docker logs clara-queryservice -t) > clara-queryservice.log
For Clara asychronous service container (Clara asychronous service handles the execution of asynchronous task interacting with WA):
$(docker logs clara-asyncservice -t) > clara-asyncservice.log
For Clara rabbitmq container (Clara rabbitmq handles message exchange between front-end and asynchronous service):
$(docker logs clara-rabbitmq -t) > clara-rabbitmq.log
For your convenience, you can run the above commands all together. Copy and paste the following expression:
$(docker logs clara-nginx -t) > clara-nginx.log ; $(docker logs clara-keycloak -t) > clara-keycloak.log ; $(docker logs clara-credmanager -t) > clara-credmanager.log ; $(docker logs clara-autobot -t) > clara-autobot.log ; $(docker logs clara-dashboard -t) > clara-dashboard.log ; $(docker logs clara-extension -t) > clara-extension.log ; $(docker logs clara-datastore -t) > clara-datastore.log ; $(docker logs clara-search-engine -t) > clara-search-engine.log ; $(docker logs clara-search-config -t) > clara-search-config.log ; $(docker logs clara-queryservice -t) > clara-queryservice.log ; $(docker logs clara-asyncservice -t) > clara-asyncservice.log ; $(docker logs clara-rabbitmq -t) > clara-rabbitmq.log
Create a .zip file by running the following command:
tar -czvf clara-logs.tar.gz ./*.log