Tuning the SIP Session timeout on the Sametime Bandwidth Manager

You can set the amount of time the IBM® Sametime® Bandwidth Manager leaves inactive calls connected by setting a timeout value in the Bandwidth Manager Configuration page.

About this task

Sametime uses SIP heartbeats to detect if a user has been disconnected and these heartbeats keep a session active. Because of these SIP heartbeats, an inactive session timeout does not occur under normal circumstances on an active call even if the parties are not actively speaking for longer than the timeout interval. Nonetheless, in order to prevent stale sessions from remaining in the system in the event of heartbeat failure, set this value to a reasonably short timeframe of 1 hour (which is the default).

Procedure

1. In the Integrated Solutions Console for the Bandwidth Manager, click Sametime Servers > Bandwidth Manager.
2. Navigate to the "Configuration" tab.
3. Change the "Inactive Session Timeout" to a specific number of minutes, such as 60. A value of "0" means no timeout.