Configuring email notifications

To receive notifications for a task, for example, when a project is deleted or when a user requests to join a project, you must configure a Simple Mail Transfer Protocol (SMTP) server to send email notifications.

Before you begin

You must have a working SMTP server to receive notifications for tasks.

About this task

The configuration works for emails that are supported by the SMTP server. To use this capability, you must enable HCL OneTest Server to connect to the SMTP server to send email notifications.

As an administrator, you can configure email notifications so that other users can receive information about actions on server projects.

As a licensed user, you can only view the configuration details of the email notifications.


  1. Click Manage > Notifications.

    The Notifications SMTP page is displayed.

  2. Click Add Configuration.
  3. Provide the following details to configure the SMTP server:
    • A name to the configuration.
    • The host name and port number of the SMTP server.
      Note: The default configuration uses a local SMTP server that listens to the default port 25. This SMTP server does not require any authentication.
    • The email address of the sender. The email address is displayed in email notifications. The email notifications are sent to the users based on the notification settings.
    • The encryption type for secure communications when the SMTP server is on an external network. You can enable either STARTTLS or SSL/TLS.
      Note: The SMTP server for the secure communication listens to the default port 465.
    • Login credentials that are required if the SMTP server requires authentication.
  4. Click Save.
    Note: The SMTP configuration is added after a valid connection is established with the SMTP server.


You have successfully configured the email notifications.