Configuring email notifications

Users can set their preferences to receive an email notification for a task, for example, when a project is deleted or when a user requests to join a project. The configuration works for all types of email. To use this capability, you must enable HCL OneTest Server to connect to a Simple Mail Transfer Protocol (SMTP) server to send email notifications.

Before you begin

The email server that is used for task notification must be configured. Some example configurations can be a local SMTP server that is listening on the default port 25 and does not require authentication or an external SMTP server that is listening on port 465, is enabled for secure communications by using Secure Socket Layer (SSL) or Transport Layer Security (TLS) and requires authentication.

About this task

You must configure email notifications so that users can use this type of notification to receive information about actions on server projects.


  1. Click the Administrator icon from the menu bar.

    The Notifications SMTP page is displayed.

  2. Add a configuration.
  3. Enter the SMTP server information. Consider the following points:
    • The default configuration uses a local SMTP server that is listening on the default port 25.
    • The sender email address appears in email notifications when one or more users receive an email notification.
    • Secure communications if available are enabled by using either TLS encryption or SSL encryption. An external SMTP server with TLS or SSL encryption listens on port 465.
    • Login credentials are required if the SMTP server requires authentication.
  4. Add the SMTP configuration.
    Note: The SMTP configuration is added after a valid connection is established to the SMTP server.