Troubleshooting
In the case of Link Server Install/Start/Stop errors, review the logs files from
the following folders:
- The
install<TimeDateStamp>.log/start<TimeDateStamp>.log/stop<TimeDateStamp>.log
logs contain information about the issues and steps you will need to resolve these issues. -
Additional folders with log files to review in the case of Link application errors:
- Tomcat Application server
files:
c:\HCL\Link_<version umber>\restapi\tomcat\server\logs
- WEB NodeJS Application server
files:
c:\HCL\Link_<version umber>\DesignServer\client\daemon\*.log
- Redis server
files:
c:\HCL\Link_<version umber>\restapi\redis\logs
- Tomcat Application server
files: