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Configuring
Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
Configuring messaging
This section provides an overview of messaging and describes how to set up mail routing, how to set up and customize mail servers, and how to track mail.
Customizing mail
After you set up basic mail routing, you can customize the IBM® Domino® messaging system to improve performance and meet the specific needs of your organization.
Customizing message transfer
You have many options when controlling the transfer of messages between servers in your IBM® Domino® system.
Defining when to send transfer and delivery Delay reports
You can define the amount of time a pending message can reside in the router's message queue before a Delay report is sent to the author of the undelivered message. This applies to all pending messages on any server on which you have enabled transfer and delivery Delay reports.
Specifying the failure message for transfer and delivery delay notifications
You can specify the Notes® email failure message for transfer and delivery delay notifications.

Configuring
Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
- Configuring a network
  This section presents the planning concepts and setup procedures necessary for a successful IBM® Domino® deployment over a network. It provides information on network protocols from a Domino perspective but does not attempt to provide general network information.
- Configuring users and servers
  Topics in this section describe how to set up users and servers.
- Editing the NOTES.INI file
  You should rarely, if ever, need to modify a server's or client's NOTES.INI file. The NOTES.INI file contains many settings that Domino® and Notes® rely on to work properly. An accidental or incorrect change may cause Domino or Notes to run unpredictably. Therefore, you should edit the NOTES.INI file only if special circumstances occur or if IBM® Support Services recommends that you do so.
- Configuring directory services
  This section describes how to plan, set up, and use IBM® Domino® directory services.
- Configuring messaging
  This section provides an overview of messaging and describes how to set up mail routing, how to set up and customize mail servers, and how to track mail.
  - The Domino® mail router
    The Domino® mail router (the Router) is a special server task responsible for the delivery and transfer of the messages in MAIL.BOX. Delivery refers to moving messages from MAIL.BOX into a local mail file or database; while transfer refers to sending messages from MAIL.BOX across the network to another server.
  - The POP3 service
    POP3 (Post Office Protocol Version 3) is an Internet mail protocol that allows a user running a POP3 client -- for example, the Notes® POP3 client, Eudora Pro, or Microsoft™ Outlook Express® -- to retrieve mail from a server that runs the POP3 service. You can set up a Domino® server to run the POP3 service. The Domino server receives and stores mail for POP3 users, who can then connect to the server to retrieve their mail.
  - The IMAP service
    The Domino® server supports the Internet Mail Access Protocol (IMAP4rev1), defined in RFC 2060, for reading mail. The Domino IMAP service lets users with IMAP mail clients access mail files on a Domino server. The IMAP service differs from the POP3 service in that users are not required to download messages to a local computer to read and manipulate them. Users can work with messages over the network, while the messages remain on the server.
  - Customizing mail
    After you set up basic mail routing, you can customize the IBM® Domino® messaging system to improve performance and meet the specific needs of your organization.
    - Controlling messaging
      After you set up basic mail routing, use IBM® Domino® administrative controls to customize the messaging system to your environment. Using the Domino Administrator and other tools you can change settings that affect routing performance, protect the system from unauthorized use, schedule message transfer, and ensure efficient use of network bandwidth and storage space.
    - Controlling message delivery
      Message delivery occurs when the Router deposits a message in the recipient's mail file. You can control how the Router behaves when delivering messages to mail files on the IBM® Domino® server.
    - Specifying a reverse-path setting for forwarded messages
      You can specify how the router handles messages that are forwarded by a user mail rule send copy to action. By default, delivery status reports (DSNs) are requested not to be sent to the email account that forwards the message by setting a null reverse-path. This can cause some spam filters to reject the message.
    - Setting server mail rules
      You can create content filtering rules for that define actions to take on certain messages. When a new message that meets a specified condition is deposited in MAIL.BOX, Domino® automatically performs the designated action. Possible actions include journaling a message, moving it to a database, refusing to accept or deliver a message, changing the routing state of a message, or stopping the processing of subsequent rules. Rule conditions are based on content in the message headers or in the message body.
    - Setting up message recall
      Message recall provides Notes® client users with the ability to recall mail messages after they are sent. This feature is useful when a Notes client user has accidentally clicked Send and then needs to retract the message in order to complete or modify the message content.
    - Customizing message transfer
      You have many options when controlling the transfer of messages between servers in your IBM® Domino® system.
      - Restricting mail routing based on message size
        You can set size limits on messages to prevent large messages from consuming network bandwidth. There are two types of message size limits: a maximum message size and a low-priority size range. Messages that exceed the maximum message size are returned to the sender as undeliverable. Messages that are smaller than the maximum size, but that fall within the specified size range, are marked low-priority and routed during off-peak hours (12 AM to 6 AM by default).
      - Routing mail by priority
        Notes® users can click the Delivery Options button to specify a priority level -- high, normal, or low -- for each message they create. The priority level determines how quickly the Domino® Router transfers a message over either Notes or SMTP routing. If a user does not specify a priority for a message, the server treats it as normal priority by default.
      - Generating delay notifications for deferred low-priority mail
        When Domino® routes all low-priority mail within the specified low-priority time range, the affected messages can remain in MAIL.BOX for a significant amount of time. A delay might not be noticed by users whose messages were intentionally sent as low-priority, but occasionally message priority is reduced unexpectedly, as, for example, when messages greater than a specified size are sent at off-peak hours. Unexpected routing delays can cause concern and result in calls to the help desk.
      - Restricting users from sending mail to groups in the Domino® Directory
        By default, all users can send mail to groups defined in the Domino® Directory. To reduce unnecessary mail traffic, you can edit the reader fields for a Group document to restrict access to the group, specifying the users who are allowed to send mail to the group. Only users to whom you grant reader access can send mail addressed to the group. Users who do not have reader access to the group will not be able see the group name listed in the Domino Directory.
      - Defining when to send transfer and delivery Delay reports
        You can define the amount of time a pending message can reside in the router's message queue before a Delay report is sent to the author of the undelivered message. This applies to all pending messages on any server on which you have enabled transfer and delivery Delay reports.
        Specifying the failure message for transfer and delivery delay notifications
        You can specify the Notes® email failure message for transfer and delivery delay notifications.
      - Setting transfer limits
        Transfer controls affect how Domino® transfers messages between servers. They control the number of threads used, the number of hops allowed before a message fails, the low-priority mail routing time range, and the time-out and purge intervals. Transfer controls apply to both SMTP and Notes® routing.
      - Setting advanced transfer and delivery controls
        You can set Notes® email advanced transfer and delivery controls.
    - Customizing Notes® routing
      To customize IBM® Notes® routing in your organization, you can xchedule routing for optimal efficiency, change the routing cost of connections between IBM Domino® servers, and restrict mail routing based on Domino domains, organizations, and organizational units.
    - Customizing SMTP Routing
      If you enabled SMTP routing, you can customize it by stopping and starting the SMTP service, changing the inbound and outbound SMTP port settings, restricting inbound SMTP routing, restricting outbound SMTP routing, and specifying inbound and outbound MIME settings.
    - Setting up and using message disclaimers
      Message disclaimers are notices -- usually short text blocks -- that are added to email messages. They are often used by organizations in an attempt to protect the organization's legal interests. For example, message disclaimers can be used to limit an organization's exposure to vicarious liability, that is, to limit the organization's responsibility for the actions of its employees. This type of disclaimer informs the message recipient that the organization is not responsible for anything written by the author of the message.
    - Mail journaling
      By default, after the Notes® Router processes a message, it does not retain a copy of the message. That is, after ServerA successfully sends a message to ServerB, the Router on ServerA deletes the message from its MAIL.BOX database. Likewise, when ServerB successfully transfers or delivers the message to the next server on the routing path, the Router on ServerB removes the message from its MAIL.BOX database.
    - Setting inbound and outbound MIME and character set options
      You can control how servers convert MIME items and international character sets for inbound and outbound messages by specifying options on the Configuration Settings document.
    - HTML rendering for mail
      By default, HTML-formatted mail messages -- for example, mail newsletters -- are rendered using these browsers. The default use of these browsers ensures that HTML-formatted emails are readable and appear to the recipient as the sender intended. Note that such rendering is for reading only. If a user edits an HTML-formatted mail message or forwards or replies to one, the new mail message is rendered using the Notes® embedded browser, and may not retain all of the original HTML formatting.
- Configuring iNotes®
  IBM® iNotes® (previously IBM Domino® Web Access) provides IBM Notes® users with browser-based access to Notes mail and to Notes calendar and scheduling features. Administrators specify mail policy and security policy settings as well as notes.ini file settings to complete the full implementation of IBM iNotes.
- Configuring Web servers
  This section describes how to set up the IBM® Domino® Web server, the Domino Web Navigator, and other Web servers such as IBM HTTP.
- Domino® Off-Line Services
  Domino® Off-Line Services (DOLS) provides a way for users to take Domino Web applications offline, work in them, and synchronize the changes with an online replica on the Domino server. Users are not required to have Notes® client because the applications are accessed with a browser.
- Setting up a cluster
  Setting up a cluster includes the tasks of creating and verifying that it is working correctly, and then setting up user access, mail, replications, size quotas, directory assistance, roaming, web navigation, and use of a private LAN in the cluster.

Specifying the failure message for transfer and delivery delay notifications

You can specify the Notes® email failure message for transfer and delivery delay notifications.

Procedure

Make sure you already have a Configuration Settings document for the server(s) to be configured.
From the Domino® Administrator, click the Configuration tab and expand the Messaging section.
Click Configurations.
Select the Configuration Settings document for the mail server or servers you want to administer, and click Edit Configuration.
Click the Router/SMTP > Advanced > Controls tab, and then locate the Failure Messages section.
In the field Failure messages for the conditions below are specified by, designate the source of the content of the failure message by choosing one of these:
- Text file - Use the content of a text file for the failure message on a Delay report. Specify the complete path to the text file containing the failure message in the Transfer and Delivery Delay Notifications field.
- Text - Specify the exact text to be used for the failure message on a Delay report. Type the message in the Transfer and Delivery Delay Notifications field.
Click Save and Close.