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Administering
This documentation provides information about the administration tools for managing and monitoring servers and databases.
Monitoring servers
This section describes how to use the tools and features that help you monitor a Domino® system.
The Domino® SNMP Agent
The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.
Using the Domino® MIB with your SNMP management station
To access any Domino® server's objects in the Domino MIB, you must load the Domino MIB on your SNMP management station.
Configuring traps for HP OpenView
In order to translate Domino® SNMP traps into readable messages in the alarm log of HP OpenView, you must configure the Domino SNMP Trap Definition File.

Administering
This documentation provides information about the administration tools for managing and monitoring servers and databases.
- Administration tools
  Topics in this section describe the tools you can use to administer a Domino® server.
- Managing users
  The Administration Process helps you manage users by automating many of the associated administrative tasks. For example, if you rename a user, the Administration Process automates changing the name throughout databases in the Notes® domain by generating and carrying out a series of requests, which are posted in the Administration Requests database.
- Monitoring servers
  This section describes how to use the tools and features that help you monitor a Domino® system.
  - Monitoring the Domino® system
    You can monitor system activity and platform use using the Domino® Administrator or the server console.
  - Server Health Monitor
    You can monitor and troubleshoot performance issues using a number of different tools.
  - Entitlement tracking
    As of Domino 12.0, a new internal mechanism is provided for collecting the highest entitlement that individual users have across a Domino domain. When a user appears in the ACL of a database with Reader access or above and that person has the right to access the server, the user is said to be an entitled user.
  - Domino® domain monitoring (DDM)
    Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.
  - The Domino® SNMP Agent
    The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.
    - Domino® SNMP Agent architecture
      Domino® SNMP Agent services are provided by two types of programs.
    - About the Domino® Management Information Base (MIB)
      The Domino® Management Information Base (MIB) covers only the Domino server and not any other HCL or third-party server add-ins.
    - Special considerations for partitioned servers
      There are several different ways to use the Domino® SNMP Agent on a partitioned server. If you plan to use SNMP on a partitioned server, this section provides information you need to know prior to using SNMP with Domino.
    - Configuring the Domino® SNMP Agent
      To configure the Domino® SNMP Agent, you perform a procedure specific to each platform and then complete the configuration by performing another procedure that applies to all platforms.
    - Using the Domino® MIB with your SNMP management station
      To access any Domino® server's objects in the Domino MIB, you must load the Domino MIB on your SNMP management station.
      - Configuring traps for HP OpenView
        In order to translate Domino® SNMP traps into readable messages in the alarm log of HP OpenView, you must configure the Domino SNMP Trap Definition File.
      - Configuring traps for Domino® events
        The default states for Domino® event traps can be configured in OpenView for Microsoft™ Windows™ with the DOMINO.TDF file.
      - Configuring traps for NetView® for AIX®
        If you are using NetView® for IBM® AIX® as your management platform and using the Domino® SNMP Agent to forward Domino events, you can make these events more readable.
    - Troubleshooting the Domino® SNMP Agent
      SNMP agent troubleshooting tips are presented here.
  - Overview of server maintenance
    As a Domino® administrator, a major part of your job is maintaining each server that you administer.
  - Tools for mail monitoring
    Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.
  - Monitoring directory assistance
    You can monitor directory assistance by using Show Xdir command to display information about all the directories a server uses for directory services. You can also view directory assistance statistics.
  - Monitoring databases
    You can monitor database activity, replication, and document deletions.
  - Monitoring a cluster
    Domino® provides several ways to find out what is happening in a cluster and make adjustments to keep the cluster running smoothly and efficiently, so that no server is overloaded. You can monitor failover, workload balancing, and cluster replication to see how efficiently the cluster is running.
  - Monitoring slow or unresponsive servers with the Domino® Diagnostic Probe
    Use the Domino® Diagnostic Probe (DDP), a Java™ utility provided by Support, to monitor servers that have been intermittently slow or unresponsive. The probe is a Java process (dbopen.jar) that runs in the background. The utility probes a specific Domino server over time by invoking database open transactions. If the probe detects a slow response, it will invoke Notes® System Diagnostic (NSD) to gather diagnostic data. This data is used by Support to troubleshoot and determine the cause or causes of the performance degradation.
  - Monitoring quality of service
    Quality of Service, or QoS, is designed to react to the general operation of a Domino® server in order to keep that server functioning reliably and always available. If QoS detects that a server is not responding or hung, QoS probing can be configured to email an administrator about the problem and/or automatically terminate the server and restart it. QoS log information can also be useful for analysis by Support.
  - Understanding Quality of Service (QoS) behavior and logging
    This topic covers details of QoS including server and server controller behavior during kill events, failover trigger, and log file content.
- Managing servers
  Manage Domino® servers by performing any of these tasks.
- Managing databases
  Topics in this section describe how to set up and manage Domino® databases.

Configuring traps for HP OpenView

In order to translate Domino® SNMP traps into readable messages in the alarm log of HP OpenView, you must configure the Domino® SNMP Trap Definition File.

Procedure

Copy the Trap Definition File, DOMINO.TDF, to your management workstation. This file can be found in the Domino® executable directory of any Domino® 7 or later server.
Choose Monitor > Customize Traps.
In the Customize Trap Alarms dialog, click Load Traps.
In the Load Traps Definition File dialog select the Trap Definition File, DOMINO.TDF, that you copied in step 1.
Click OK.
In the Load Device Traps dialog, select 1.3.6.1.4.1.334.72 in the Device Class field.
Click OK, and then OK again in the Customize Trap Alarms dialog.