com.ibm.commerce.tickler.commands

Interface UpdateTicklerCmd

  • All Superinterfaces:
    com.ibm.websphere.command.CacheableCommand, com.ibm.commerce.command.CacheableECCommand, com.ibm.websphere.command.Command, com.ibm.websphere.command.CommandCaller, ECCommand, java.io.Serializable, com.ibm.websphere.command.TargetableCommand, TaskCommand
    All Known Implementing Classes:
    UpdateTicklerCmdImpl


    public interface UpdateTicklerCmd
    extends TaskCommand
    Updates ticklers from the supplied list. A tickler reminds a Customer Service Supervisor or Customer Service Representative to perform an action. Example actions are calling a customer to get a replacement payment instruction or to review a price override.
    • Field Detail

      • COPYRIGHT

        static final java.lang.String COPYRIGHT
        The internal copyright field.
        See Also:
        Constant Field Values
      • CLASSNAME

        static final java.lang.String CLASSNAME
        The name of this class.
        See Also:
        Constant Field Values
    • Method Detail

      • getTicklerComment

        java.lang.String getTicklerComment()
        This method retrieves the tickler comment.
        Returns:
        the tickler comment.
      • setTicklerComment

        void setTicklerComment(java.lang.String astrTicklerComment)
        This method sets the tickler comment.
        Parameters:
        astrTicklerComment - text of the comment.
      • getRemindOnDate

        java.sql.Timestamp getRemindOnDate()
        This method retrieves the date-time when this tickler should next pop into the queue.
        Returns:
        the date-time when this tickler should next pop into the queue.
      • setRemindOnDate

        void setRemindOnDate(java.sql.Timestamp aRemindOnDate)
        This method sets the date-time when this tickler should next pop into the queue.
        Parameters:
        aRemindOnDate - date-time when this tickler should next pop into the queue.
      • getAssignToMemberId

        java.lang.Long getAssignToMemberId()
        This method retrieves the identifier of the Customer Service Representative(CSR) to whom this tickler is assigned.
        Returns:
        the Customer Service Representative.
      • setAssignToMemberId

        void setAssignToMemberId(java.lang.Long anAssignToMemberId)
        This method sets the identifier of the Customer Service Representative to whom this tickler is assigned.
        Parameters:
        anAssignToMemberId - the Customer Service Representative identifier.
      • setRequestProperties

        void setRequestProperties(TypedProperty reqParms)
                           throws ECApplicationException
        This method sets the request properties. requestProperties provides additional methods for retrieving properties. It is wrapper to java.util.Map
        Parameters:
        reqParms - the request properties.
        Throws:
        ECApplicationException
      • getTicklerIds

        java.lang.Long[] getTicklerIds()
        This method gets the list of tickler identifiers. Tickler id is the unique number to identify the to-do item.
        Returns:
        array of tickler identifiers.
      • setTicklerIds

        void setTicklerIds(java.lang.Long[] aarrnTickler)
        This method sets the list of tickler identifiers. Tickler id is the unique number to identify the to-do item.
        Parameters:
        aarrnTickler - array of tickler identifiers.
      • getStatus

        java.lang.Short getStatus()
        This method gets the tickler status.
        Returns:
        0 for open, 1 for closed.
      • setStatus

        void setStatus(java.lang.Short aStatus)
        This method sets the tickler status.
        Parameters:
        aStatus - tickler status (0 for open, 1 for closed).
      • getUnassigned

        boolean getUnassigned()
        This method returns the boolean flag that determines whether the tickler is to be assigned to a member or not.
        Returns:
        true if the tickler is not to be assigned; false otherwise.
      • setUnassigned

        void setUnassigned(boolean inUnassignedValue)
        This method sets the boolean flag that determines whether the tickler is to be assigned to a member or not.
        Parameters:
        inUnassignedValue - true if the tickler is not to be assigned; false otherwise.