com.ibm.commerce.tickler.commands

Interface RecordTicklerActionCmd

  • All Superinterfaces:
    com.ibm.websphere.command.CacheableCommand, com.ibm.commerce.command.CacheableECCommand, com.ibm.websphere.command.Command, com.ibm.websphere.command.CommandCaller, ECCommand, java.io.Serializable, com.ibm.websphere.command.TargetableCommand, TaskCommand
    All Known Implementing Classes:
    RecordTicklerActionCmdImpl

    public interface RecordTicklerActionCmd
extends TaskCommand
    Records a Customer Service Representative action on a list of ticklers. A tickler reminds a Customer Service Supervisor or Customer Service Representative to perform an action. Example actions are calling a customer to get a replacement payment instruction or to review a price override. A tickler action classifies work that is performed in an effort to resolve a tickler.

    • Field Detail

      • COPYRIGHT

        static final java.lang.String COPYRIGHT
        The internal copyright field.
        See Also:
        Constant Field Values

      • CLASSNAME

        static final java.lang.String CLASSNAME
        The name of this class.
        See Also:
        Constant Field Values

    • Method Detail

      • getTicklerIds

        java.lang.Long[] getTicklerIds()
        This method retrieves the list of tickler identifiers. Tickler id is the unique number to identify the to-do item.
        Returns:
        array of tickler identifiers.

      • setTicklerIds

        void setTicklerIds(java.lang.Long[] aarrnTickler)
        This method sets the list of tickler identifiers. Tickler id is the unique number to identify the to-do item.
        Parameters:
        aarrnTickler - array of tickler identifiers.

      • getActionComment

        java.lang.String getActionComment()
        This method is used to retrieve the tickler action comment (notes on the action). A tickler action classifies work that is performed in an effort to resolve a tickler.
        Returns:
        the tickler action comment.

      • setActionComment

        void setActionComment(java.lang.String astrComment)
        This method sets the tickler action comment (notes on the action). A tickler action classifies work that is performed in an effort to resolve a tickler.
        Parameters:
        astrComment - tickler action comment.

      • getTicklerActionId

        java.lang.Integer getTicklerActionId()
        This method retrieves the tickler action code. A tickler action classifies work that is performed in an effort to resolve a tickler.
        Returns:
        the tickler action code.

      • setTicklerActionId

        void setTicklerActionId(java.lang.Integer anTicklerActionId)
        This method sets the tickler action code. A tickler action classifies work that is performed in an effort to resolve a tickler.
        Parameters:
        anTicklerActionId - tickler action code.

      • getActionDate

        java.sql.Timestamp getActionDate()
        This method returns the timestamp of the tickler action.
        Returns:
        the timestamp of the tickler action.

      • setActionDate

        void setActionDate(java.sql.Timestamp anActionDate)
        This method is used to store the timestamp of the tickler action.
        Parameters:
        anActionDate - timestamp of the tickler action.

      • getAssignToMemberId

        java.lang.Long getAssignToMemberId()
        This method retrieves the identifier of the Customer Service Representative to whom this tickler is assigned..
        Returns:
        the Customer Service Representative identifier.

      • setAssignToMemberId

        void setAssignToMemberId(java.lang.Long anAssignToMemberId)
        This method sets the identifier of the Customer Service Representative to whom this tickler is assigned.
        Parameters:
        anAssignToMemberId - the Customer Service Representative identifier.

      • getUnassigned

        boolean getUnassigned()
        This method is used to retrieve the boolean flag that determines whether the tickler is to be assigned to a member.
        Returns:
        true if the tickler is not to be assigned; false otherwise.

      • setUnassigned

        void setUnassigned(boolean inUnassignedValue)
        This method is used to store the boolean flag that determines whether the tickler is to be assigned to a member.
        Parameters:
        inUnassignedValue - true if the tickler is not to be assigned; false otherwise.

      • setRequestProperties

        void setRequestProperties(TypedProperty reqParms)
                   throws ECApplicationException
        This method is used to sets the request properties. requestProperties provides additional methods for retrieving properties. It is wrapper to java.util.Map
        Parameters:
        reqParms - request properties.
        Throws:
        ECApplicationException
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