Finding blocked orders

You can find all blocked orders or only orders with a specific block.

Procedure

  1. Open HCL Commerce Accelerator
  2. Open the Find Orders window.
    • Consumer direct (B2C)Click Operations > Find Orders.
    • B2B directClick Sales > Find Orders.
    A search window opens.
  3. Click Advanced search.
  4. From the Blocked status list, select Blocked.
  5. Optional: Select the block code from the Block reason list. You can select only one block code for a search. To find all blocked orders, leave this field blank.
  6. Click Find to start the search.