Customer Contact Points Report
This generated report shows key data about customer activity.
- User ID
- Type the desired User ID.
- Predefined Time Period
- Select a predefined time period for the report; Yesterday, This Week, This Month, This Quarter, or This Year.
- Start date
- Provide the date to begin the report by doing one of the following:
- Click the calendar icon to open the calendar, and select the date you want to start reporting. Using the calendar control ensures that the date is specified in the appropriate format.
- In the Year, Month, and Day fields, type the year (in the format YYYY), month (MM), and day (DD) to begin reporting.
- End date
- Provide the date to end the report by doing one of the following:
- Click the calendar icon to open the calendar, and select the date to end reporting. Using the calendar control ensures that the date is specified in the appropriate format.
- In the Year, Month, and Day fields, type the year (in the format YYYY), month (MM), and day (DD) to end reporting.
- Sort by
- Select either Date or Time.
- Order by
- Select either Descending or Ascending.