New Return Reason

Use the New Return Reason dialog to enter a new return reason.

Name
Required: Type the name of the return reason. This value must be unique for the store. This field accepts up to 30 alphanumeric characters.
Reason
Required: Type the description of the return reason. This field accepts up to 60 alphanumeric characters.
Type
Consumer direct (B2C)Select the type of return reason: customer, merchant, or both. The default entry is both.
B2B directSelect the type of return reason: customer, seller, or both. The default entry is both.