Disposition

Use the Disposition page to enter new disposition details, and to review previous disposition information about a product. The product name and SKU are displayed at the top of the page.

Customer return reason
Customer's reason for returning the product.
Received date
Date the product was received from the customer.
Received quantity
Quantity of the product received from the customer.
Quantity for disposition
Quantity of the product to be disposed.

New Disposition

Disposition date
Required: Provide the date of the product disposition:
  • Click the calendar icon to open the calendar, and select the date you want. Using the calendar control ensures that the date is specified in the appropriate format.
  • In the Year, Month, and Day fields, type the year (in the format YYYY), month (MM), and day (DD).
Quantity
Required: Type the quantity of the product to dispose. This field accepts up to 10 single-byte numeric characters.
Consumer direct (B2C)Merchant return reason
Consumer direct (B2C)Select the merchant's perceived reason for the return.
B2B directSeller return reason
B2B directSelect the seller's perceived reason for the return.
Disposition
Select the disposition for the product.
Comments
Type comments about the product and its disposition. This field accepts up to 254 alphanumeric characters.

Previous Dispositions

Date
Date of the previous disposition.
Quantity
Quantity of the product previously disposed.
Disposition
Previously selected disposition.
Consumer direct (B2C)Merchant return reason
Consumer direct (B2C)Merchant's previously selected perceived reason for the return.
B2B direct Seller return reason
B2B directSeller's previously selected perceived reason for the return.
Comments
Comments about the previous disposition.