Find Customers - Search Results
Use this list to view customers who are registered, and details about the customers. Select the check box next to the customer or customer for which you want to take actions (using the buttons).
- Customer Logon ID
- The customer's store logon ID as provided during registration.
- First Name
- The customer's first name as provided during registration.
- Last Name
- The customer's last name as provided during registration.
- Phone Number
- The customer's primary phone number as provided during registration.
- City
- The city of the customer's contact address as provided during registration.
- ZIP/Postal Code
- The customer's ZIP or postal code as provided during registration.
Account- The customer's account name. This is typically the
name of the organization with which the customer is associated, and
this organization has defined contracts with the store, stipulating
terms and conditions for the customer to shop at the store. For
example, the organization IBM may have contracts with the ABC
Office Supplies Store.
- Reset Password
- Click this button to have the system generate a new password for the customer. You may want to
do this if the customer has forgotten their logon password for shopping at the store, or
has been locked out of their account. The new password is e-mailed to the customer's
primary e-mail address. Note:
- If no e-mail address is specified during registration, you cannot reset the password for the customer.
- To reset a password, the system should be configured for messaging.
New Customer- Click this button to register a new customer to the store.
-
Change
- Click this button to edit details about the
customer, such as profile, address, contact, and demographic
information.
-
Customer Summary
- Click this button to view details about the customer, including the customer logon ID, name, security information, and preferred language and currency.
- Orders
- Click this button to view a list of orders for the customer.
- Returns
- Click this button to view a list of returns for the customer.
-
Contracts
- Click this button to view a list of contracts for
the customer's account. The contracts specify term and conditions
for shopping at the store.
-
Account Summary
- Click this button to view details about the
customer's account with the store.