Defect HC-9267
Marketing performance problem with customer segments that include B2B users in accounts
Software
| Customer case | Applies to | Corrected in |
|---|---|---|
| CS0183184 | V9.0.1.10 | 8.0.4.27 |
Observed behavior
When there are a large number of B2B customer accounts involved with customer segments, marketing activities tend to be slow.
Expected behavior
When the marketing activity evaluation logic was determining membership for targeting purposes, there was a noticeable performance problem and occasional timeouts.
Resolution
The code was updated to use better-performing techniques to determine segment membership when B2B accounts in particular, are involved. This was mostly noticed with web activities providing material for e-Marketing spots.