Defect HC-9205
Timeout during email sending when multiple instances of the same email id exist
Software
| Customer case | Applies to | Corrected in |
|---|---|---|
| CS0200848 | V8.0.4.25 | 8.0.4.27 |
Observed behavior
Timeout error occurs while sending emails for duplicated email addresses
Expected behavior
The email-sending logic was getting bogged down while attempting to deal with multiple instances of the same email address, leading to the eventual timeout.
Resolution
The code was modified to remove any redundant email addresses prior to composing the email.