Customer information

If customers register with the store, you can maintain their registration profiles to track information such as the customer's logon ID, logon password, authentication information, store account status, title, name, preferred language or currency.

Customers can self-register at a store by accessing the registration page within the storefront. Alternatively, you can complete the registration process for customers as follows:

  • For a consumer direct store, a Customer Service Representative, Customer Service Supervisor, Seller, Operations Manager or Sales Manager can use the Create New Customer wizard within the WebSphere Commerce Accelerator to register a new customer to the store. Use the Customer Information notebook to maintain various information about customers, including the customer's name, address, contact information, and demographics.
  • For all other types of stores, a Site Administrator can use the New User wizard within the Organization Administration Console to register a new customer to the store. Use the Change User notebook to maintain various information about customers, including the customer's name, business profile, address, contact information, demographics, user roles, and member group associations.