public interface ECLivehelpConstants
Modifier and Type | Field and Description |
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static java.lang.String | COPYRIGHT
IBM copyright info
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static java.lang.String | EC_CC_CSR_KEY_CSRID
Key of CSR logon Id
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static java.lang.String | EC_CC_CSR_KEY_LOGONID
Key of CSR logon Id
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static java.lang.String | EC_CC_CSR_KEY_LOGONID_UID
Key of UID part of a CSR logon Id
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static java.lang.String | EC_CC_CSR_KEY_NAME_FN
Key of CSR First name
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static java.lang.String | EC_CC_CSR_KEY_NAME_LN
Key of CSR Last name
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static java.lang.String | EC_CC_CSR_KEY_NAME_MN
Key of CSR Middle name
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static java.lang.String | EC_CC_LANGUAGE_ID
langId parameter name
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static java.lang.String | EC_CC_MSG_KEY_ADD_OK
Message Key of successfully added a new queue
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static java.lang.String | EC_CC_MSG_KEY_BAD_QUEUEID
Message Key of invalid queueId
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static java.lang.String | EC_CC_MSG_KEY_CREATE_EXCEPTION
Message Key of encountering EJB create exception
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static java.lang.String | EC_CC_MSG_KEY_FINDER_EXCEPTION
Message Key of encountering EJB finder exception
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static java.lang.String | EC_CC_MSG_KEY_MISSING_LANGUAGEID
Message Key of missing langId
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static java.lang.String | EC_CC_MSG_KEY_MISSING_QUEUEID
Message Key of missing queueId
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static java.lang.String | EC_CC_MSG_KEY_MISSING_QUEUENAME
Message Key of missing queueName
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static java.lang.String | EC_CC_MSG_KEY_MISSING_STOREID
Message Key of missing storeId
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static java.lang.String | EC_CC_MSG_KEY_NAMING_EXCEPTION
Message Key of encountering EJB naming exception
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static java.lang.String | EC_CC_MSG_KEY_QUEUE_DISPLAYNAME_DUPLICATE
Message Key of queue display name already exists in the system
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static java.lang.String | EC_CC_MSG_KEY_QUEUE_NAME_DUPLICATE
Message Key of queue name already exists in the system
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static java.lang.String | EC_CC_MSG_KEY_REMOTE_EXCEPTION
Message Key of encountering EJB remote exception
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static java.lang.String | EC_CC_QUEUE_ALLCSR
allCSR parameter name
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static java.lang.String | EC_CC_QUEUE_ALLCSR_ALLOWED
Allow all CSR to access the queue
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static java.lang.String | EC_CC_QUEUE_ALLCSR_DISALLOWED
Only assigned CSR can access the queue
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static java.lang.String | EC_CC_QUEUE_CSR
CSR parameter name
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static java.lang.String | EC_CC_QUEUE_CSR_IDS
CSRIds parameter name
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static java.lang.String | EC_CC_QUEUE_DESC
queueDesc parameter name
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static java.lang.String | EC_CC_QUEUE_DISPLAY_NAME
queueDisplayName parameter name
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static java.lang.String | EC_CC_QUEUE_ID
queueId parameter name
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static java.lang.String | EC_CC_QUEUE_NAME
queueName parameter name
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static java.lang.String | EC_CC_QUEUE_REDIRECT_URL
redirecturl parameter name
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static java.lang.String | EC_CC_ROLE_CSR
role ID of Customer Service Representative
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static java.lang.String | EC_CC_ROLE_CSS
role ID of Customer Service Supervisor
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static java.lang.String | EC_CC_ROLE_OPERATION_MANAGER
role ID of Operation Manager
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static java.lang.String | EC_CC_ROLE_SALES_MANAGER
role ID of Sales Manager
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static java.lang.String | EC_CC_ROLE_SELLER
role ID of Seller
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static java.lang.String | EC_CC_ROLE_SITE_ADMIN
role ID of Site admin
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static java.lang.String | EC_CC_ST_ATTR_CART_ITEMS
Sametime attribute ID for shopping cart items
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static java.lang.String | EC_CC_ST_ATTR_LANG_ID
Sametime attribute ID for language ID
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static java.lang.String | EC_CC_ST_ATTR_PAGE_COUNTER
Sametime attribute ID for Page counter
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static java.lang.String | EC_CC_ST_ATTR_PAGE_URL
Sametime attribute ID for Page URL
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static java.lang.String | EC_CC_ST_ATTR_REQ_CSR_NAME
Sametime attribute ID for CSR name
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static java.lang.String | EC_CC_ST_ATTR_REQ_QUEUE
Sametime attribute ID for queue
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static java.lang.String | EC_CC_ST_ATTR_SITE_COUNTER
Sametime attribute ID for site counter
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static java.lang.String | EC_CC_ST_ATTR_STORE_ID
Sametime attribute ID for store Id
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static java.lang.String | EC_CC_ST_ATTR_WAIT_COUNTER
Sametime attribute ID for waiting counter
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static java.lang.String | EC_CC_STOREID
storeId parameter name
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static java.lang.String | EC_CC_STRING_CLOSE_TAG
String ">"
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static java.lang.String | EC_CC_STRING_DIALOG_NAVIGATION
String "DialogNavigation"
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static java.lang.String | EC_CC_STRING_DOUBLE_QUOTE
String double quote
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static java.lang.String | EC_CC_STRING_EMPTY_STRING
String ""
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static java.lang.String | EC_CC_STRING_EQUAL
String "="
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static java.lang.String | EC_CC_STRING_FORWARD_SLASH
String "/"
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static java.lang.String | EC_CC_STRING_OPEN_TAG
String "<"
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static java.lang.String | EC_CC_STRING_SINGLE_QUOTE
String single quote
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static java.lang.String | EC_CC_STRING_SPACE
String " "
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static java.lang.String | EC_CC_USERID
UserId parameter name
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static java.lang.String | EC_CC_XML_CSR
Customer Care XML CSR tag string
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static java.lang.String | EC_CC_XML_CSR_ID
Customer Care XML CSR ID attribute string
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static java.lang.String | EC_CC_XML_CSR_NAME
Customer Care XML CSR name attribute string
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static java.lang.String | EC_CC_XML_HEADER
Customer Care XML header string
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static java.lang.String | EC_CC_XML_MONITORING_ATTR
Customer Care XML attribute tag string
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static java.lang.String | EC_CC_XML_MONITORING_ATTR_DEFAULT
Default value of the Customer Care XML attribute
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static java.lang.String | EC_CC_XML_MONITORING_ATTR_ID
Customer Care XML attribute ID attribute string
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static java.lang.String | EC_CC_XML_MONITORING_ATTR_LABEL
Customer Care XML attribute label attribute string
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static java.lang.String | EC_CC_XML_MONITORING_ATTR_UNIT
Customer Care XML attribute unit attribute string
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static java.lang.String | EC_CC_XML_MONITORING_LIST
Customer Care XML monitoring list tag string
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static java.lang.String | EC_CC_XML_QUESTION_GROUP
Customer Care XML Topic List Group tag string
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static java.lang.String | EC_CC_XML_QUESTION_GROUP_NAME
Customer Care XML Topic List Group Name attribute string
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static java.lang.String | EC_CC_XML_QUESTION_LIST
Customer Care XML Topic List tag string
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static java.lang.String | EC_CC_XML_QUESTION_QUESTION
Customer Care XML Topic List Topic tag string
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static java.lang.String | EC_CC_XML_QUESTION_QUESTION_TEXT
Customer Care XML Topic List Topic Text attribute string
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static java.lang.String | EC_CC_XML_QUESTION_QUESTION_TITLE
Customer Care XML Topic List Topic Title attribute string
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static java.lang.String | EC_CC_XML_QUEUE
Customer Care XML Queue tag string
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static java.lang.String | EC_CC_XML_QUEUE_ALLCSR
Customer Care XML Queue AllCSR attribute string
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static java.lang.String | EC_CC_XML_QUEUE_CSRS
Customer Care XML CSRS tag string
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static java.lang.String | EC_CC_XML_QUEUE_DESC
Customer Care XML Queue Description attribute string
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static java.lang.String | EC_CC_XML_QUEUE_ID
Customer Care XML Queue ID attribute string
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static java.lang.String | EC_CC_XML_QUEUE_NAME
Customer Care XML Queue name attribute string
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static java.lang.String | EC_CC_XML_QUEUES
Customer Care XML Queues tag string
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static java.lang.String | EC_CC_XML_ROOT
Customer Care XML root tag string
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static java.lang.String | EC_CC_XML_URL_GROUP
Customer Care XML URL List Group tag string
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static java.lang.String | EC_CC_XML_URL_GROUP_NAME
Customer Care XML URL List Group Name attribute string
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static java.lang.String | EC_CC_XML_URL_LIST
Customer Care XML URL List tag string
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static java.lang.String | EC_CC_XML_URL_PAGE
Customer Care XML URL List Page tag string
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static java.lang.String | EC_CC_XML_URL_PAGE_NAME
Customer Care XML URL List Page Name attribute string
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static java.lang.String | EC_CC_XML_URL_PAGE_URL
Customer Care XML URL List Page URL attribute string
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static java.lang.String | EC_CC_XML_VALUE_0
Customer Care XML value "0"
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static java.lang.String | EC_CC_XML_VALUE_1
Customer Care XML value "1"
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static java.lang.String | EC_STOREID
storeId parameter name
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static java.lang.String | EC_USERID
UserId parameter name
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static final java.lang.String COPYRIGHT
static final java.lang.String EC_USERID
static final java.lang.String EC_STOREID
static final java.lang.String EC_CC_USERID
static final java.lang.String EC_CC_STOREID
static final java.lang.String EC_CC_LANGUAGE_ID
static final java.lang.String EC_CC_QUEUE_DISPLAY_NAME
static final java.lang.String EC_CC_QUEUE_NAME
static final java.lang.String EC_CC_QUEUE_DESC
static final java.lang.String EC_CC_QUEUE_ID
static final java.lang.String EC_CC_QUEUE_ALLCSR
static final java.lang.String EC_CC_QUEUE_ALLCSR_ALLOWED
static final java.lang.String EC_CC_QUEUE_ALLCSR_DISALLOWED
static final java.lang.String EC_CC_QUEUE_CSR
static final java.lang.String EC_CC_QUEUE_CSR_IDS
static final java.lang.String EC_CC_QUEUE_REDIRECT_URL
static final java.lang.String EC_CC_ROLE_SITE_ADMIN
static final java.lang.String EC_CC_ROLE_CSR
static final java.lang.String EC_CC_ROLE_SELLER
static final java.lang.String EC_CC_ROLE_OPERATION_MANAGER
static final java.lang.String EC_CC_ROLE_CSS
static final java.lang.String EC_CC_ROLE_SALES_MANAGER
static final java.lang.String EC_CC_CSR_KEY_CSRID
static final java.lang.String EC_CC_CSR_KEY_LOGONID
static final java.lang.String EC_CC_CSR_KEY_LOGONID_UID
static final java.lang.String EC_CC_CSR_KEY_NAME_FN
static final java.lang.String EC_CC_CSR_KEY_NAME_LN
static final java.lang.String EC_CC_CSR_KEY_NAME_MN
static final java.lang.String EC_CC_MSG_KEY_ADD_OK
static final java.lang.String EC_CC_MSG_KEY_MISSING_STOREID
static final java.lang.String EC_CC_MSG_KEY_MISSING_LANGUAGEID
static final java.lang.String EC_CC_MSG_KEY_MISSING_QUEUEID
static final java.lang.String EC_CC_MSG_KEY_BAD_QUEUEID
static final java.lang.String EC_CC_MSG_KEY_MISSING_QUEUENAME
static final java.lang.String EC_CC_MSG_KEY_QUEUE_NAME_DUPLICATE
static final java.lang.String EC_CC_MSG_KEY_QUEUE_DISPLAYNAME_DUPLICATE
static final java.lang.String EC_CC_MSG_KEY_CREATE_EXCEPTION
static final java.lang.String EC_CC_MSG_KEY_FINDER_EXCEPTION
static final java.lang.String EC_CC_MSG_KEY_NAMING_EXCEPTION
static final java.lang.String EC_CC_MSG_KEY_REMOTE_EXCEPTION
static final java.lang.String EC_CC_XML_HEADER
static final java.lang.String EC_CC_XML_ROOT
static final java.lang.String EC_CC_XML_MONITORING_LIST
static final java.lang.String EC_CC_XML_MONITORING_ATTR
static final java.lang.String EC_CC_XML_MONITORING_ATTR_ID
static final java.lang.String EC_CC_XML_MONITORING_ATTR_LABEL
static final java.lang.String EC_CC_XML_MONITORING_ATTR_DEFAULT
static final java.lang.String EC_CC_XML_MONITORING_ATTR_UNIT
static final java.lang.String EC_CC_XML_CSR
static final java.lang.String EC_CC_XML_CSR_ID
static final java.lang.String EC_CC_XML_CSR_NAME
static final java.lang.String EC_CC_XML_QUEUES
static final java.lang.String EC_CC_XML_QUEUE
static final java.lang.String EC_CC_XML_QUEUE_ID
static final java.lang.String EC_CC_XML_QUEUE_NAME
static final java.lang.String EC_CC_XML_QUEUE_DESC
static final java.lang.String EC_CC_XML_QUEUE_ALLCSR
static final java.lang.String EC_CC_XML_QUEUE_CSRS
static final java.lang.String EC_CC_XML_URL_LIST
static final java.lang.String EC_CC_XML_URL_GROUP
static final java.lang.String EC_CC_XML_URL_GROUP_NAME
static final java.lang.String EC_CC_XML_URL_PAGE
static final java.lang.String EC_CC_XML_URL_PAGE_NAME
static final java.lang.String EC_CC_XML_URL_PAGE_URL
static final java.lang.String EC_CC_XML_QUESTION_LIST
static final java.lang.String EC_CC_XML_QUESTION_GROUP
static final java.lang.String EC_CC_XML_QUESTION_GROUP_NAME
static final java.lang.String EC_CC_XML_QUESTION_QUESTION
static final java.lang.String EC_CC_XML_QUESTION_QUESTION_TITLE
static final java.lang.String EC_CC_XML_QUESTION_QUESTION_TEXT
static final java.lang.String EC_CC_XML_VALUE_0
static final java.lang.String EC_CC_XML_VALUE_1
static final java.lang.String EC_CC_STRING_EQUAL
static final java.lang.String EC_CC_STRING_DOUBLE_QUOTE
static final java.lang.String EC_CC_STRING_SINGLE_QUOTE
static final java.lang.String EC_CC_STRING_OPEN_TAG
static final java.lang.String EC_CC_STRING_CLOSE_TAG
static final java.lang.String EC_CC_STRING_FORWARD_SLASH
static final java.lang.String EC_CC_STRING_SPACE
static final java.lang.String EC_CC_STRING_EMPTY_STRING
static final java.lang.String EC_CC_STRING_DIALOG_NAVIGATION
static final java.lang.String EC_CC_ST_ATTR_PAGE_URL
static final java.lang.String EC_CC_ST_ATTR_CART_ITEMS
static final java.lang.String EC_CC_ST_ATTR_STORE_ID
static final java.lang.String EC_CC_ST_ATTR_LANG_ID
static final java.lang.String EC_CC_ST_ATTR_SITE_COUNTER
static final java.lang.String EC_CC_ST_ATTR_PAGE_COUNTER
static final java.lang.String EC_CC_ST_ATTR_WAIT_COUNTER
static final java.lang.String EC_CC_ST_ATTR_REQ_QUEUE
static final java.lang.String EC_CC_ST_ATTR_REQ_CSR_NAME