MDM Use Cases

Checking the number of MDM devices registered
You can check the number of MDM registered devices in the Devices page using device filters.
  1. Open the Devices page.
  2. Navigate to the Refine My Results section.
  3. Click Managed By filter.
  4. Select MDM checkbox to filter only MDM registered devices.

Determining Windows MDM only devices
You can determine Windows MDM only devices using filters.
  1. Open the Devices page.
  2. Navigate to the Refine My Results section.
  3. Click Managed By filter.
  4. Select Windows checkbox under MDM section to filter only Windows MDM devices.
Identifying Correlated Devices and MDM Devices
You can identify MDM and correlated devices using the icons next to the device name on the Devices page.
Open the Devices page. If devices only have the Laptop and Mobile Phone icon, it is a device managed only by MDM. If a device has more than one icon, it means the device is managed by multiple sources.

Manage MDM Devices with MDM specific actions
Non-master operators with the can create actions permission can do multiple deployment options on the Devices page and the Device Document page. They can deploy specific MDM actions like Deploy MDM Policy, Deploy MDM Action, and Deploy BigFix Agent.
  1. Open the Devices page.
  2. Select Device checkbox.
  3. Click Deploy.
  4. Select the deploy option from the dropdown.
    Note: You are allowed to select only one deployment option at a time.

Manage MDM Devices with MDM specific actions in the Device Document
Non-master operators with the can create actions permission can do multiple deployment options on the Devices page and the Device Document page. They can deploy specific MDM actions like Deploy MDM Policy, Deploy MDM Action, and Deploy BigFix Agent.
Send Client Refresh
You can use this action to send client refresh to devices. By deploying the Send Client Refresh action, you will send a full client refresh request to devices, and it is equivalent to performing Send Refresh on the BigFix Console.
In BigFix 9.5, send client refresh creates an action against targeted devices with the ActionScript notify client ForceRefresh.
In BigFix 10 the BigFix 10 WebUI sends a direct API call to force clients to perform full refresh.
All devices, regardless of whether the device is managed by MDM, by a BigFix Native agent, or through cloud plugins, respond appropriately to a Send Client Refresh action.