Obtaining the controller log files

For debug purposes, you can create a log file on the controller system in multiple ways.

About this task

Choose the method for enabling debug.
Enable debug in the local controller configuration
  1. Edit the trc.properties file that is in your home directory. The file is in the following directory.
    Windows systems

    USERHOMEDIR\.trc\trc.properties, where USERHOMEDIR is the home directory of the logged on user.

    Linux or macOS systems

    USERHOMEDIR/.trc/trc.properties, where USERHOMEDIR is the home directory of the logged on user.

  2. Set debug.trace=true.
  3. Save the file and restart the controller.
Enable debug by creating a system variable
Create a system variable on the controller system with the name TRC_TRACE and set it to Yes.
To create a log file for debug purposes, complete the following steps:
  1. Start a session with the required target.
  2. Complete the steps that produce the problem and end the session.
  3. On the controller system, go to the home directory to access the trctrace_XXXXX.log file. The file name contains the date and time stamp of when the file was created. For example, trctrace_20170309_124230.log