Troubleshooting the Report False Positive feature

The following tips are provided to help you if you experience any difficulty using the Report False Positive feature to send the AppScan® support team feedback with attached variant information.




Recipient cannot read attachment

E-mail was sent encrypted.

No other recipient will have the private key needed to read the e-mail.

To turn off encryption: From Tools menu > Options command > General tab > Report False Positive option, clear Encrypt Attachments check box.